Privacy Policy

Introduction

Digital Fracture ("we", "our", or "us") is committed to protecting your privacy and ensuring you have a positive experience when using our products and services.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data. This policy applies to our website (digitalfracture.co.uk), browser extensions, and all related services.

Who We Are

Digital Fracture is a UK-based software development company that creates browser extensions, web applications, and developer tools. We are the data controller for any personal information collected through our services.

Website: digitalfracture.co.uk

Information We Collect

Information You Provide

• Contact Information - Name, email address, and message content when you use our contact form
• Support Requests - Any information you provide when seeking technical support
• Feedback - Comments, suggestions, or reviews you submit

Information Collected Automatically

• Technical Data - Browser type, operating system, and device type for compatibility
• Usage Data - Pages visited, time spent on site, and referring URLs (anonymised)
• IP Address - May be logged temporarily for security and fraud prevention

Information We Do NOT Collect

• Payment or financial information (we do not sell products directly)
• Sensitive personal data (health, religious beliefs, etc.)
• Browsing history from our browser extensions

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To improve and develop our products and services
• To ensure our website and services function correctly
• To detect and prevent fraud, abuse, or security issues
• To comply with legal obligations
• To send important updates about our services (only if you've contacted us)

Legal Basis for Processing (GDPR)

Under UK and EU data protection law, we process your personal data on the following legal bases:

• Consent - When you submit a contact form or opt-in to communications
• Legitimate Interests - To improve our services and ensure security
• Legal Obligation - When required by law to retain or disclose information
• Contract - To provide services you have requested

Cookies and Local Storage

Our website uses minimal cookies and local storage:

• Theme Preference - Stores your dark/light mode preference locally
• Essential Cookies - Required for basic website functionality

We do NOT use tracking cookies, advertising cookies, or third-party analytics that identify individual users.

Data Sharing and Third Parties

We may share information only in these limited circumstances:

• Service Providers - Hosting providers who help us operate our website (bound by confidentiality)
• Legal Requirements - When required by law, court order, or government request
• Protection - To protect our rights, privacy, safety, or property

Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

• HTTPS encryption for all data transmission
• Secure hosting with regular security updates
• Limited access to personal data on a need-to-know basis
• Regular review of our security practices

Data Retention

We retain your personal information only for as long as necessary:

• Contact form submissions - Up to 12 months
• Support requests - Up to 24 months for reference
• Server logs - Up to 30 days

You may request earlier deletion at any time by contacting us.

Your Rights

Under UK GDPR and data protection law, you have the following rights:

• Right of Access - Request a copy of the personal data we hold about you
• Right to Rectification - Request correction of inaccurate or incomplete data
• Right to Erasure - Request deletion of your personal data
• Right to Restrict Processing - Request limitation of how we use your data
• Right to Data Portability - Receive your data in a portable format
• Right to Object - Object to processing based on legitimate interests
• Right to Withdraw Consent - Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us via our website. We will respond within 30 days.

Children's Privacy

Our services are not directed at children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately and we will delete it.

Browser Extensions

This section applies to all Digital Fracture browser extensions, including Fingerprint Defender, RSS Kit, and any future extensions we publish.

No Data Collection

Specifically, they:

• Do NOT collect personal information
• Do NOT track your browsing activity or history
• Do NOT send any data to our servers or third parties
• Do NOT use analytics, telemetry, or tracking
• Do NOT access or store passwords, form data, or sensitive information

Local Storage Only

Extensions store your preferences locally in your browser using the browser's storage API:

• Data never leaves your device
• Only accessible by the extension itself
• Deleted when you uninstall the extension or clear browser data
• Not synced to any external service

Permissions Explained

Our extensions request only the minimum permissions necessary:

• storage - Save your preferences locally on your device
• tabs / activeTab - Interact with browser tabs when required by functionality
• host permissions - Run extension features on web pages (all processing is local)

Each extension's specific permissions are detailed on its browser store listing.

International Data Transfers

Our servers are located in the UK/EU. If any data is transferred outside these regions, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us via our website:

Contact Digital Fracture