Hands-on studio services from Poole
Web design, SEO, PC repair, and priority support - four services run out of the same independent studio in Dorset. No subcontractors. No offshore. Plain-English quotes.
One studio, four direct services
Digital Fracture is an independent studio in Poole, Dorset, offering four direct services to local businesses and remote clients across the UK: web design and managed hosting, honest SEO without guaranteed-rankings nonsense, PC and laptop repair with no-fix-no-fee, and priority support for hosted clients who want front-of-queue response times. Everything is delivered by the same small team - no junior account managers, no offshore subcontracting, no creative-agency layer between you and the person doing the work. When you ring up or send a message, you reach the studio directly.
Our Services
Four services, one studio, one point of contact.
Web Design
Custom CMS sites, ecommerce, and portfolio builds. Managed hosting, SSL, and a domain included. No drag-and-drop templates, no themes - every site is built from scratch around your content.
View web designSEO
Local Foundation £245, Standard £495, Ecommerce £895 per month. Brutally honest about what SEO can and cannot do - no guaranteed-ranking promises, just monthly reports that explain what changed and why.
View SEO packagesPC & Laptop Repair
Screen replacements, virus removal, data recovery, hardware upgrades, SSD installs, and full diagnostics. No-fix-no-fee. Local drop-off and collection across Poole, Bournemouth, and Dorset.
View repairsPriority Support
£25/month for hosted web design clients. Faster response times, dedicated ticket handling, and front-of-queue placement when something needs fixing urgently. Cancel any time, no contract.
View priority supportWhy all four services live under one roof
The four services above aren't four separate companies - they're four facets of the same studio. A web design project often turns into a long-term support relationship; a customer who comes in for a screen replacement sometimes ends up commissioning a small-business website; an SEO audit starts with the same diagnostic work as a fresh site build. Keeping all four under one roof means you have one phone number, one invoice, and one person who already knows the full picture of your setup - instead of four agencies blaming each other when something breaks.
Our Approach
The rules we follow on every job, regardless of which service it is.
Local and independent
Run from Poole, Dorset. Self-funded, no investors, no offshore subcontracting. The person who quotes you is the person who does the work.
Transparent pricing
Fixed prices where possible, itemised quotes for custom work. No hidden fees, no vague "creative" line items. You'll know exactly what you're paying for before any work starts.
Honest scoping
We say no to projects that don't fit. No guaranteed rankings, no miracle promises, no overselling. If we're the wrong fit, we'll tell you - and often point you somewhere better.
Long-term partner
Most web design clients have been with us for years. Hosting, security patches, small content tweaks, and the occasional "can you fix this?" - all handled without a fresh quote on every change.
UK contracts, UK law
Plain-English written agreements before any project starts. UK GDPR-compliant data handling. Registered in England & Wales. Your statutory rights are spelled out, not buried.
Direct contact, no layers
When you message us, you reach the studio - not an account manager, a chatbot, or a ticketing queue. Replies usually same working day; priority clients get faster turnarounds in writing.
What you get in writing, every time
Every quote is written in plain English, broken down line by line, and signed off before any work starts. Web design clients get a written scope of work before we touch the code; SEO clients get a monthly report that explains what changed and what we recommend next; repair customers get a written diagnosis with a fixed price before any parts are ordered; priority support clients get response-time commitments in writing. Whatever we say up front goes in the contract - and whatever's in the contract gets done.
Ready to talk?
Tell us what you're trying to build, fix, or grow. We'll be honest about whether we can help - and if we can't, we'll point you somewhere that can.
Get in Touch